What can I do if Bluetooth isn't working?
There can be a number of reasons that you may be unable to connect to your speakers using Bluetooth.
- Interference from other devices (wireless routers, streaming devices, etc)
- Another device is already paired to the speakers.
- Bluetooth is not enabled on the speaker or audio source.
- Confirm the speaker is set to Bluetooth.
- Confirm the device is paired to the speaker.
- Confirm no other devices are paired to the speaker
- Check the volume level of the source device (PC, Phone, etc).
- Confirm the source device is within 33 feet of the speakers with line of sight
- Check for sources of interference nearby – wireless routers, microwaves, etc.
- Press the Bluetooth reset button on the back of the speaker.
- Turn Bluetooth off on the source device and turn it back on.
- Ensure the speakers and audio source are not too close to other wireless devices.