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How do I begin the warranty replacement process?

In the event that you require repair or replacement under warranty, you must contact us before sending your product in.

We will issue you a Return Authorization form with complete return instructions.

Please note that returns or replacements for products purchased from us directly, within our 30 Day Risk Free In Home Trial period will receive a prepaid shipping label. For warranty service outside of the 30 Day period, the package must be shipped prepaid by the customer.